📘 CREMAROC – FAQ
📦 How long does delivery take?
Orders are shipped within 24 to 48 hours, with tracked delivery across Europe in an average of 72 hours.
🧾 What payment methods do you accept?
We accept:
Bank transfer
Cryptocurrencies (USDT, Bitcoin, etc.)
Payment instructions are shown at checkout.
We do not accept cash or in-person payments for first-time orders.
👀 Is the delivery discreet?
Absolutely. Our shipments are 100% discreet:
Neutral, odorless packaging
No visible branding or product-related labels
Your privacy is fully respected
🛑 What happens if my package doesn't arrive?
Every order is sent with a tracking number.
If a package is lost or an issue is confirmed, we will offer a reshipment or a full refund, depending on your preference.
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🌿 Are your products tested?
Yes. We carefully select products that are lab-tested or artisan-evaluated for quality, potency, and flavor.
We only work with reliable growers and extractors.
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📲 Can I get help choosing a product?
Of course. We’re here to guide you at any time via:
WhatsApp
Instagram (@aadmincrema1)
We respond quickly and discreetly.
---
🌍 Where do you ship to?
We ship across the European Union.
For other destinations, please contact us in advance for confirmation.
Orders are shipped within 24 to 48 hours, with tracked delivery across Europe in an average of 72 hours.
🧾 What payment methods do you accept?
We accept:
Bank transfer
Cryptocurrencies (USDT, Bitcoin, etc.)
Payment instructions are shown at checkout.
We do not accept cash or in-person payments for first-time orders.
👀 Is the delivery discreet?
Absolutely. Our shipments are 100% discreet:
Neutral, odorless packaging
No visible branding or product-related labels
Your privacy is fully respected
🛑 What happens if my package doesn't arrive?
Every order is sent with a tracking number.
If a package is lost or an issue is confirmed, we will offer a reshipment or a full refund, depending on your preference.
---
🌿 Are your products tested?
Yes. We carefully select products that are lab-tested or artisan-evaluated for quality, potency, and flavor.
We only work with reliable growers and extractors.
---
📲 Can I get help choosing a product?
Of course. We’re here to guide you at any time via:
Instagram (@aadmincrema1)
We respond quickly and discreetly.
---
🌍 Where do you ship to?
We ship across the European Union.
For other destinations, please contact us in advance for confirmation.